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How Sofia uses AI

Sofia uses artificial intelligence to interpret travel requests and narrow available experiences. AI can make mistakes. Verify dates, accessibility, meeting points, inclusions and official requirements before purchase. Sofia does not complete payment and should not be used for emergencies.

We may process messages submitted to Sofia, technical request data, language preferences and aggregated interaction measurements needed to operate and improve the service. Do not submit passport, payment, health or other sensitive information. Booking and payment occur on Viator and are governed by its policies.

We use official destination and attraction sources where possible, identify review dates and correct material errors. Prices, schedules, availability and entry rules can change, so the booking or official page remains decisive.